Refund policy

Return and Refund Policy

Effective Date: [28/07/2025]

At Reveriee deccors, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund policy below.

1. Returns

  • You may return most new, unopened items within [30 days] of delivery for a full refund or exchange.

  • Items must be returned in their original condition and packaging.

  • To initiate a return, please contact us at [info@reverieedeccors.com] with your order number and reason for return.

2. Non-Returnable Items

  • Certain items are not eligible for return, including:

  •  

    • Final sale or clearance items

     

3. Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be Credited back to your original method of payment within [7-10 business days].

  • Shipping and handling fees are non-refundable.

4. Exchanges

  • If you wish to exchange an item, please contact us within [30 days] of delivery.

  • Exchanges are subject to product availability.

  • If approved exchanged or replaced product will be delivered within 15 days.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within [7 days] of receipt at [info@reverieedeccors.com].

  • We will arrange for a replacement or refund at no additional cost to you.

6. Return Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

  • We recommend using a trackable shipping service or purchasing shipping insurance for returns.

7. How to Return

  • Contact customer service at [info@reverieedeccors.com] to receive a Return Merchandise Authorization (RMA) number and detailed instructions.

  • Include the RMA number with your return shipment.